Online QMS Features

CloudQMS™ Apps Included with your Monthly Subscription

CAPA

Log current and past corrective and preventive actions. Track customer, supplier, internal and external CAPA status and history. Reference ISO9001 Section 8.5.2 and 8.5.3

Document Control

Search for company documents by name/keyword and ensure only documents of the correct revision are available to users. Reference ISO9001 Section 4.2.3

Audits

Schedule and log internal audits, external audits, customer audits, safety audits, environmental audits, and supplier audit records and associated objective evidence. Any type of audit record based on your industry requirements can be stored. Reference ISO9001 Section 8.2.2

RMA and Complaints

Obtain real time status of customer return material authorizations, complaint resolution, or field service data and performance trends. Reference ISO9001 Section 7.2.3, 8.2.1, and 8.3

Inspection and Verification

Log all Receiving, In-Process, Final, and Field Inspections including sample size and all necessary traceability information. Reference ISO9001 Section 7.3.6, 7.4.3, and Section 8

Supplier Management

A common Approved Supplier List across all your sites reduces redundant audits & inspections. Monitor supplier performance and trends. Centralize supplier qualification and recurring supplier audit records and supplier assessments. Reference ISO9001 Section 7.4.1

Recognition

Encourage employee recognition within all levels of your organization. Recognition and praise can be exchanged between all users of the system.

Training Log

Maintain training records by site, trainee, supervisor, trainer, topic, completion status, and total duration. Reference ISO9001 Section 6.2.2

Management Review

Schedule and log management review meetings and maintain management review records. Reference ISO9001 Section 5.6

Equipment Log

Track equipment and customer property by site, service status, department, calibration status and more. Reduce costs of purchasing redundant equipment for your multiple sites. Reference ISO9001 Section 7.5.4

Lessons Learned

Harness the hidden product of your organization, knowledge. Reduce risk by tracking historical best practices, mistakes, and suggestions with a collaborative lessons learned archive.

Action Items

Maintain a common Action Item assignment list for your teams. Track task ownership, due dates, and completion status. Record continuous improvement ideas and implementation status. Reference ISO9001 Section 8.5.1.

Stamp Control

Maintain an up-to-date inventory of your inspection, certified operators, and test operator ink stamps. Track status, ownership and record an imprint record for each stamp used within your organization.

Customer Satisfaction

Monitor and measure customer satisfaction across your organization. Record customer perception of key metrics such as delivered product quality, on-time delivery, product cost, innovation, or any other metric for your specific business. Reference ISO9001 Section 8.2.1

Document Change Log/Approvals

Maintain a historical document change log for your revision controlled documents. Change log includes change description, reason, and who reviewed and approved the document change prior to implementation. Reference ISO9001 Section 4.2.3

Manufacturing Build Records

As products flow through your factory, records of product realization are created. Often called shop travelers, job records, device history record, work order package, etc. Upload and log all your product realization and manufacturing records for improved traceability with CloudQMS. Reference ISO9001 Section 7.1 (d)

Lessons Learned & Technical Reports Library

Record lessons learned to ensure mistakes don't reoccur. Log any technical reports in the CloudQMS Reports Library. Any custom report type can be stored including design validation reports, durability test reports, laboratory analysis reports, environmental testing reports, RoHS compliance reports, REACH compliance reports, conflict minerals reports, marketing benchmark studies, industry trade reports, customer engineering reports, supplier technical data reports, raw material analysis reports, and any other type of technical report.

Design Review

Schedule future reviews or log completed design review sessions. Log risk assessment meetings, APQP planning and phase gate sign-offs, brainstorm sessions, and validation planning. Attach any design review objective evidence records such as attendance log, meeting minutes, drawing markups, customer reports, or slideshow presentations.

Deviation Logging

Log temporary design waivers or deviations for products or processes that differ slightly from documented requirements. Electronic cross functional approval of deviations ensures awareness and agreement of your decision makers.

AS9102 FAI Reports

Log First Article Inspection (FAI) reports in compliance with SAE standard AS9102. Easily search and instantly retrieve any detail or assembly part AS9102 FAI, including Full or Partial submissions. Attach associated records including material certifications, process certifications, test reports, and bubbled drawing.

What hardware or IT resources does CloudQMS™ require?

If you have access to the Internet, you are ready to use CloudQMS. CloudQMS runs well on any connection ranging from broadband to cellular tablets and smart-phones. Our simplified interface reduces page load time and speeds the user experience. For modules that allow file attachments such as First Article Reports or Supplier Certifications, we recommend using the popular PDF format so that your records can be viewed on PCs, tablets, smart phones, and a variety of connection speeds if you have users located internationally.

How do I customize CloudQMS™ for the specific needs of my company?

CloudQMS is designed to be fully compliant with ISO9001:2008 based quality management systems. CloudQMS also works well within industry specific ISO-based certifications such as aerospace AS9100 or automotive TS16949. If you are defining a new quality management system or if you have a mature system already in place, the CloudQMS support team will assist you in customizing drop down field options, customer names, supplier names, and user permissions.

CloudQMS is ideal for small to medium businesses that are seeking ISO9001 certification. As quality assurance professionals, the creators of CloudQMS have implemented, sustained, and managed various quality management systems, so we understand what customers and auditors are looking for when assessing compliance. As a subscriber to CloudQMS, the barriers and challenges of ISO9001 certification will be reduced or eliminated.

Where is the CloudQMS™ data center located?

The CloudQMS infrastructure is located in one or more secure United States data centers in Utah, Florida or Texas. CloudQMS ensures regular backups of your data are maintained and backup copies can be provided to subscribers upon request. For many small and medium businesses, maintaining a local and secure computer infrastructure is a challenge, so knowing that your quality and compliance data is stored in a 24-hour, fully managed datacenter gives our subscribers peace of mind.

Does CloudQMS™ work on iOS, Android, and Windows mobile phones and tablets?

CloudQMS uses a HTML5 based user-interface and can be deployed on desktops, laptops, tablets and mobile devices. At CloudQMS, we are excited by the pace of technology and feel the introduction of mobile devices into quality management systems will improve the level of global quality and compliance. Our goal is to design QMS software that is straight-forward and easy to use regardless of which platforms your company utilizes.

Who uses CloudQMS™ online quality management software?

CloudQMS is a product of Cambio Services LLC, a provider of cloud based business applications since 2008. Our web based quality management software is utilized in a variety of manufacturing and service sectors including Aerospace, Industrial, Information Technology, Transportation and more. Our clients range from multiple Fortune 500 ranked companies to small privately owned businesses with less than 25 employees.

Can I become a CloudQMS™ reseller?

CloudQMS recognizes the many ISO9001 consulting firms and freelance ISO9001 quality consultants that lead the continuous improvement efforts in many small businesses. CloudQMS invites quality management consultants interested in becoming a CloudQMS reseller to contact us. As a CloudQMS reseller, you can help your clients deploy a cloud-based quality management system in very little time, giving your clients a competitive edge and improved compliance. Resellers can earn additional revenue while maintaining their client base.